FAQs
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skinID™ experts
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How is Neutrogena Dermatologics related to Neutrogena?
Neutrogena formed Neutrogena Dermatologics™ - a group of leading dermatologists, scientists, and research experts - to create an acne solution that truly takes into account everyone's unique skin needs in order to help one person at a time. The result is a truly personalized acne solution: skinID.
Do real dermatologists actually answer the questions I post?
Yes. In addition to the dermatologists who make up our advisory board.
How long does it take for the dermatologist to answer the questions?
Your question should be answered in approximately 48 hours. If your questions are inappropriate or if they have already been asked your post will be rejected and you will not receive a notification. Please check the message board thoroughly prior to submitting a question. If you have additional questions regarding the message boards please check our Guidelines located in the Terms of Use.
Why did you conduct clinical trials for skinID™?
That's why we guarantee our skinID Clinical Trial results.
